Cookies

Everything you need to know about the cookies used on TotoPet

1. Cookie Usage Policy

This Cookie Policy applies to all users of Totopet.app regardless of the device used to access it. The following information is intended to inform visitors/users of this website about the placement, use and management of cookies by Munchkin Tech SRL in the context of browsing this website.

2. What are Cookies?

An "Internet cookie" (also known as a "browser cookie" or "HTTP cookie" or simply "cookie" ) is a small file, consisting of letters and numbers, which is stored on the electronic device through which the user accesses the Internet.

The cookie is installed by a request issued by a web-server to a browser (e.g. Internet Explorer, Chrome, Mozilla Firefox, Opera, etc.) and is completely "passive" (contains no software, viruses or spyware and cannot access the information on the user's hard disk). The cookie consists of 2 parts, its name and the information it stores. Cookies do not ask for information about the user's data but store certain information in order to identify the user at the level of the device connected to the internet and not at the personal level.

Technically, only the web-server that sent the cookie can access it again when a user returns to the web page associated with that web-server.

3. For what purposes are cookies used through this website?

Cookies are used to provide users of this website with a better browsing experience and services tailored to the needs and interests of each individual user, namely to:

- facilitate access to the user account 

- facilitate online support

- posting comments on the site -

- traffic statistics and analysis

- improve the usability of this website, including by identifying any errors that occur during visit/use 

- providing anonymous statistics on how this website is used to Totopet, as owner

4. What is the lifetime of a cookie?

The lifetime of a cookie is determined, only the web server that set the cookie can access it again when the user returns to the site associated with that web server. By lifetime cookies are divided into :

Session cookies - these are stored temporarily in the web browser and kept until the user exits the site or closes the browser window.

Persistent cookies - these are stored on the user's hard drive for the period of time set by the web server. Cookies themselves do not request personal information and in most cases do not personally identify internet users.

5. What are third party cookies?

Certain sections of content on the website may be provided through third parties, i.e. not by Totopet, in which case these cookies are referred to as "third party cookies". Third party cookie providers must also comply with the data protection rules and the Privacy Policy available on this website. Totopet does not place or use third party cookies on the site.

6. What cookies are used through this website: 

A visit to the Totopet.app website may place cookies for the purposes of:

Functionality

Customer identification

When creating a customer account directly or indirectly by placing an order, a cookie will be placed to identify the customer identity in relation to the respective Totopet website operators in case of a request for their assistance.

Unfinished order

The service or services added to the basket on a previous visit and not purchased by completing the order will be retained and displayed to the visitor for the possibility of continuing the purchase initiated.

Measurements - Interaction Analysis

Information about site interaction is recorded in a general and anonymous manner in order to run analytics on the site to improve both the functionality of the site and the visitor experience on the site.

This cookie also allows us to link the actions or interaction with the site directly to the customer account held.

7. Deleting / blocking Cookies

By refusing cookies when accessing the Website, the cookie offered by Google Analytics and YouTube will be blocked. The rest of the cookies are essential for the "proper functioning of the website".

Generally browsers used to access web pages allow cookies to be saved on the device on which they are run by default. These settings can be changed in such a way that the automatic management of Cookies is blocked by the web browser or the user is informed each time Cookies are sent to his/her browser/device. Detailed information about the possibilities and modes of Cookie management can be found in the settings area of the browser used to access the websites. Limiting the use of Cookies may affect certain functionalities of the websites depending on the level of use of Cookies by the website.

8. Why are cookies important for the Internet?

Cookies are central to the efficient functioning of the Internet, helping to generate a user-friendly browsing experience tailored to each user's preferences and interests. Refusing or disabling cookies may make some sites unusable. Refusing or disabling cookies does not mean that you will no longer receive online advertising - it just means that it will no longer be able to take into account your preferences and interests as evidenced by your browsing behaviour. Examples of important uses of cookies (which do not require a user to log in via an account):

Content and services tailored to user preferences - news categories, weather, sports, maps, public and government services, entertainment sites and travel services. Offers tailored to user interests - password retention, language preferences (e.g. displaying search results in a specific language). Retention of child protection filters on Internet content. Limiting the frequency of ad serving - limiting the number of times an ad is shown to a particular user on a site. Providing relevant advertising to the user. Measuring a certain level of traffic on a website through Analytics, the type of content viewed, how a user arrives on a website (from search engines, directly, from other websites, etc).

9. Security and privacy issues

Cookies are NOT viruses! They use text formats. They are not made up of executable pieces of code. Consequently, they cannot be duplicated or replicated on other computers or networks to run or replicate again. Because of their lack of functionality, they cannot be considered viruses. Cookies can however be used for negative purposes. They store information about user preferences and browsing history and can be used for Spyware. Many anti-spyware products are aware of this fact and constantly mark cookies for deletion as part of anti-virus/anti-spyware deletion/scanning procedures. Generally browsers have built-in privacy settings that provide different levels of cookie acceptance, validity period and automatic deletion after the user has visited a particular site. As identity protection is very valuable, it is advisable to be aware of the problems that can be caused by cookies. There is a constant exchange of information between the browser and the web site through cookies and if an attacker or unauthorised person intervenes in this process, the information contained in the cookie can be intercepted. This can happen if the internet connection is over an unsecured network such as an unencrypted wireless network. Because of their flexibility, cookies are used by most websites, including some of the most popular ones (Youtube, Gmail, Facebook, etc.). Cookies are therefore unavoidable and disabling them will result in poor functionality and even inability to access certain sites.

Some tips on using cookies:

Customise your browser settings regarding cookies to reflect a comfortable level of security in your use of cookies.

If you don't mind cookies and you are the only person using your device, you can set long expiry times for storing browsing history and personal access data. If you share access to your computer, you may consider setting your browser to delete individual browsing data each time you close your browser. This is a variant of accessing sites that place cookies and deleting any related information when you close your browser. Always install and update anti-virus/anti-spyware applications. All modern browsers offer the possibility to change cookie settings.

10. Useful links

All about Cookies http://www.allaboutcookies.org/  

Official EU website on Cookies http://ec.europa.eu/cookies/ 

Complete guide to advertising - https://www.youronlinechoices.com/ro/ 

For any further questions on how cookies are used through this website please contact us.